Affordable Counselling Support
in Port Adelaide
Only $34.80 Out-of-Pocket with a Mental Health Care Plan (MHCP)
Services are provided by an experienced therapist offering evidence-based counselling for individuals, couples, and families.
If you’ve been referred by your GP under a Mental Health Care Plan, you may be eligible for Medicare rebates. I also work with:
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Return to Work SA (RTWSA)
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NDIS (Plan and Self-Managed)
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Self-Referrals (Individuals and Couples)
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Selected Private Health Funds — Check with your insurer to confirm eligibility.
Shannon Pedler BSW, AMHSW
Senior Counsellor
Medicare Registered
AASW Registered
Book Your Appointment Now
Welcome to Port Adelaide Counselling Service
Life can be complex, and at times it can feel difficult to manage stress, communicate clearly, or move forward with confidence. At Port Adelaide Counselling Service, we provide professional, personalised counselling for individuals, couples, and families seeking support to navigate challenges and create meaningful change.
Whether you’re working through relationship difficulties, adjusting to life transitions, or managing mental health concerns, we offer evidence-based strategies tailored to your goals. Our focus is on practical outcomes – improving communication, reducing stress, and helping you get unstuck and take control of what comes next.
With a supportive and grounded approach, we’re here to help you strengthen connections, build resilience, and take clear, purposeful steps forward.
Port Adelaide Counselling Service
Trusted Support for Your Wellbeing and Relationships
Client-Centred
Each session is centred entirely on you. With nearly 20 years of experience, I bring clinical insight and practical strategies to support what matters most to you. Sessions are respectful, focused, and tailored to your goals and circumstances – whether you’re navigating stress, relationship issues, mental health challenges, or major life transitions.
Rather than a one-size-fits-all model, counselling is shaped by your values, needs, and pace – creating space for meaningful, lasting change.
Private & Confidential
Your privacy is paramount. All sessions are confidential and delivered in line with the AASW Code of Ethics (2020) and Practice Standards (2023).
A discreet side entrance is available, providing additional privacy separate from the main building access. View our Privacy Policy.
Experienced & Qualified
As an Accredited Mental Health Social Worker (AMHSW) with nearly two decades of counselling experience, I’ve worked across a range of settings – including private practice, hospitals, prisons, schools, and disability services.
I’m professionally registered with the Australian Association of Social Workers (AASW) and bring both clinical knowledge and grounded, real-world understanding to my practice.
Accessible Service
Our space is fully wheelchair accessible and designed to accommodate people with mobility needs. A private side entrance, and step-free access help ensure a smooth, comfortable arrival for all clients.
Located in the heart of Port Adelaide, we offer ample free onsite parking and convenient access via public transport, making it easy to attend sessions no matter your circumstances.
Our Services
Only $34.80 out-of-pocket after Medicare Rebate (*Requires Current Mental Health Care Plan from GP).
Work through life’s challenges with counselling that offers practical support and guidance.
Rebuild trust, improve communication, and deepen your connection with couples counselling.
Are you an NDIS Support Coordinator?
Are you an NDIS Support Coordinator looking for reliable, outcomes-focused services for your participants? At Port Adelaide Counselling Service, we provide personalised social work support delivered by an Accredited Mental Health Social Worker. Our services are tailored to meet the needs of participants with psychosocial or complex support requirements.
We assist with housing access, tenancy maintenance, mental health, daily living skills, system navigation, and more – all with a practical, person-centred approach that helps participants make real progress toward their goals.
Learn more about how our NDIS social work services can support your clients and help streamline your coordination role on our dedicated NDIS page.
Click the link below to learn more, or to submit a referral online
About Your Counsellor
Hi, I’m Shannon – an Accredited Mental Health Social Worker (AMHSW) with nearly 20 years of experience providing counselling and support across a range of settings, including hospitals, schools, prisons, disability services, and private practice.
I work with people navigating trauma, grief, stress, mental health challenges, and major life transitions. Whether you’re working through challenges, making important life changes, or wanting to strengthen your mental health, I offer evidence-based support that’s practical, compassionate, and tailored to your needs.
As someone professionally accredited by the Australian Association of Social Workers (AASW), I bring both clinical expertise and real-world insight to my work. Together, we’ll take a thoughtful, person-centred approach to help you build resilience and move forward with confidence.
Frequently Asked Questions
How much does counselling cost?
Fees vary depending on the service. See Fees & Bookings for details.
Can I get a Medicare rebate?
Yes. As an Accredited Mental Health Social Worker (AMHSW) and registered Medicare provider, you may be eligible for rebates under a Mental Health Care Plan (MHCP) from your GP. Please speak with your doctor about whether this is right for you.
Do you accept NDIS participants?
Yes, we accept both plan-managed and self-managed NDIS clients.
Do you take Return to Work SA (RTWSA) clients?
Yes, we provide counselling for clients with approved RTWSA claims. If you have a case manager, feel free to refer them to us for service details.
Can I claim through my private health insurance?
Some private health insurers now provide rebates for sessions with an Accredited Mental Health Social Worker. Please check with your fund directly to see if your Extras cover includes mental health counselling.
Do you offer couples counselling?
Absolutely. We specialise in evidence-based couples therapy (Gottman Method, EFT, and more) to help improve communication, connection, and emotional safety in your relationship.
Do you offer concession rates?
Concession rates are available for those experiencing financial hardship.
How can I pay?
Payments can be made by card, PayPal, Afterpay, bank transfer or cash.
Still have questions?
If you didn’t find the information you need, feel free to send us a message. We’re here to help!
24 Quebec St, Port Adelaide, 5015